Reference

Legal Policy for Your Account

We lay out your rights, our obligations, and how we handle the data tied to your account and payment activity through DANA, OVO, or GoPay.

Account data transparencyPayment processing termsCookie and session policyRegion-dependent accessDispute contact path
layar805 Legal Policy for Your Account
DATA AND SECURITY

How We Handle Your Information

Your account carries personal data, payment details, and session records. Below is a clear breakdown of how each category is stored, who can access it, and what you can request us to do with it. This applies equally whether you fund via OVO, DANA, or GoPay.

Data Storage

We encrypt all personally identifiable information at rest and in transit using SSL protocols. Your DANA, OVO, or GoPay wallet ID is tokenised so our internal systems never store the raw wallet credential on our servers.

Cookie Usage

Session cookies keep you logged in on mobile or desktop. Analytics cookies help us understand lobby navigation patterns — for example, which sections you visit after funding your wallet via GoPay. You can clear cookies from your device browser settings anytime.

Account Security

Every login triggers an OTP sent to your registered number. If you attempt a withdrawal or change your linked DANA or OVO wallet, we require a secondary verification step before the action processes on our end.

Retention Period

We keep transaction records for the period required by applicable regulations in eligible regions. After that window closes, anonymised summaries remain for internal analytics but your personal identifiers are permanently deleted from active databases.

Third-Party Sharing

We do not sell or rent your data. Limited sharing occurs only with payment processors (DANA, OVO, GoPay gateways) to complete your transactions and with fraud-prevention partners who verify account legitimacy on our behalf.

Your Right to Request Changes

You can request a full data export, correction of inaccurate details, or deletion of your account via live chat or the in-account form. We process deletion requests and confirm completion to your registered email address within a reasonable timeframe.

POLICY CONTACT PATHS

How to Reach Us About Legal Matters

Have a question about data access, account closure, or a dispute with a transaction processed through your OVO or DANA wallet? We keep dedicated channels open so you can reach the right person without bouncing between departments. Players in Yogyakarta or anywhere else can use any of the paths below.

Live Chat Open our live chat widget from any page on the site. Ask to be routed to the compliance desk if your question relates to account data, legal rights, or a formal dispute about a GoPay or DANA transaction on your…
Email Channel Send a detailed request to our support email. Include your registered username and the wallet type (DANA, OVO, or GoPay) used for the transaction in question. We aim to respond within one business day for legal and data inquiries.
Account Settings Request Log in, head to your account settings, and submit a formal data-access or account-closure request directly from the panel. This creates a timestamped record so both sides have documentation of when the request was filed.

Common Questions About Our Legal Policy

We gathered the questions our support team receives most often about data rights, account terms, and how the legal framework applies to your wallet activity on layar805.

We tokenise wallet identifiers during the deposit process. The raw wallet credential is never stored in our database — only a token that references the payment gateway handles the actual transfer between your DANA or OVO app and our platform.

Yes. Log in, open account settings, and submit a data-export request. We compile your personal details, transaction history linked to DANA, OVO, or GoPay, and session logs into a downloadable file and notify you by email when it is ready.

After you confirm closure through the account panel or via live chat, we delete personal identifiers from active systems. Anonymised transaction summaries may remain for the retention period required by applicable regulation in your eligible region.

Cookies enable session continuity and analytics. They do not override any legal right you hold. You can disable non-essential cookies in your browser settings at any time without affecting your ability to request data access or account closure.

No. We do not sell, rent, or trade your information with advertisers or marketing partners. Data is shared only with payment processors — DANA, OVO, GoPay gateways — and fraud-prevention services required to verify account legitimacy.

Availability depends on local law and eligible regions. We do not provide legal advice about your specific jurisdiction. We encourage you to review applicable local regulations before funding your account through any e-wallet channel.

Open live chat and ask for the compliance desk. Provide your username, the GoPay transaction reference, and a short description of the issue. We investigate internally and coordinate with the GoPay gateway to resolve discrepancies.

Yes. We post updates on this page with a visible change marker. If the update materially affects your rights or how your OVO, DANA, or GoPay data is handled, we send a notification to your registered email before the new terms take effect.

Certain data — like the wallet ID used for a GoPay or DANA deposit — is required to process your transactions. Optional analytics cookies can be disabled in your browser. Contact support via live chat to discuss further restrictions on non-essential data collection.

Once you submit the request through account settings or live chat, we verify ownership via OTP to your registered number. After verification, personal identifiers are removed from active systems and a confirmation email is sent to you within a reasonable timeframe.